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Background
This section covers some basic concepts like the definition of PII and provides some background detail on Limina. In addition to the information below, please see our blog page and research publications.What is PII?
PII stands for “Personally Identifiable Information” and encompasses any form of information that could be used to identify someone. Common examples of PII include names, phone numbers and credit numbers. These directly identify someone and are hence called ‘direct identifiers’. In addition to direct identifiers, PII also includes ‘quasi-identifiers’, which on their own cannot uniquely identify a person, but can exponentially increase the likelihood of re-identifying an individual when grouped together. Examples of quasi-identifiers include nationality, religion and prescribed medications. For example, consider a company with 10,000 customers. Knowing that a particular customer lives in Delaware isn’t likely to allow for re-identification, but knowing that they live in Delaware, follow Bhuddhism, is male, has Dutch nationality and is taking heart medication probably is! What is considered PII also depends on the relevant legislation, such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA). The GDPR, for instance, provides the following definition of personal data: “‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.” (source: GDPR website) The CCPA defines ‘personal information’ as “information that identifies, relates to, or could reasonably be linked with you or your household. For example, it could include your name, social security number, email address, records of products purchased, internet browsing history, geolocation data, fingerprints, and inferences from other personal information that could create a profile about your preferences and characteristics.” (source: CCPA website) Even whom the information relates to/identifies/could be linked to differs between legislations (‘data subject’ in the GDPR vs. ‘you or your household’ in the CCPA).What is De-identification?
De-identification is the process of obscuring information that might reveal someone’s identity. De-identification plays a key role in data minimization, which means collecting only absolutely necessary personal data. Not only does that protect individuals’ privacy from the data collector (e.g., corporation, government), but it also prevents significant harm to individuals and data collectors in the event of a data breach. It’s a topic of debate that redaction, anonymization and de-identification don’t work. This is largely due to a number of high profile, improperly de-identified datasets created by companies claiming that they were anonymized. We wrote about this in our article Data Anonymization: Perspectives from a Former Skeptic. Another key reason is that legacy de-identification systems rely on rule-based PII detectors, which are usually made up of regular expressions (regexes).Why is PII Identification and Removal Hard?
Identifying and removing PII requires going beyond removing direct identifiers like names, phone numbers, credit card numbers and social security numbers. For example, quasi-identifiers such as illnesses, sexual orientation, religious beliefs and prescribed medications can all be considered as PII. In addition to the breadth of what is considered PII, real-world data contains many edge cases that need to be considered. For example, what about a person who is namedParis, or June? What about an internal office extension of x324? In addition to this, even clearly defined PII types can take on many different forms. The United States for example has a different driver’s license format in each state, on top of the different formats each country uses. Credit card numbers, for example can be split up in ASR transcripts: Could I have the first four digits of the card please? Four five six seven. Thanks, the next four please? One three two five
For these reasons it is tough to develop rule or regex-based systems that perform well on real world data. To this end, Limina relies on the latest advancements in Machine Learning (ML) to identify PII based on context. The Limina team includes linguists and privacy experts who make informed decisions on what is and is not considered PII, in line with current privacy legislation.